All prices are tax-inclusive in Japanese Yen (JPY). A USD estimate may be shown for
reference, but charges are always in JPY.
Payment Timing & Methods
•One-off purchases: charged at checkout
•Weekly subscription: first charge at sign-up, then auto-renews and auto-charges
every 7 days until canceled
•Accepted methods: Visa, Mastercard, American Express, JCB, Apple Pay, Google Pay
•Online card payments use 3-D Secure (3DS)
Service Start
Service begins immediately after purchase.
Other Fees
We do not add fees. Your telecom, FX conversion, or card issuer fees may apply.
Offer Validity
Displayed prices and terms may change (see “Price Changes”).
Refunds & Cancellations
•100% refund of the most recent paid week if requested within 7 days after that week
ends
•No partial refunds
•Refunds are returned to the original payment method; bank processing times vary
•No statutory cooling-off for ordinary online sales
•Cancel any time via the Stripe Customer Portal
(https://jp.eriiick.com/customer-portal); effective at the end of the current paid
week
•We do not sell physical goods. Physical returns do not apply.
•If you have any issue, please contact us first via the contact page or by
email/phone before filing a dispute or chargeback.
Key Terms at Checkout
Key terms are re-shown immediately before payment.
Pre-purchase Inquiries
yell@eriiick.com (you can also use the contact page)
Service Plan & Delivery
Plan
Weekly subscription with automatic renewal
What you get (either/or)
Per week: either one 50-minute live lesson or up to 50 minutes of asynchronous video
messages (one or the other).
How it’s delivered
Student’s preferred platform (Zoom, Google Meet, Microsoft Teams, FaceTime,
Discord). Asynchronous replies within 24 hours, up to 48 hours.
Scheduling, Rescheduling & No-Shows
•Rescheduling allowed ≥ 24 hours before the start time
•Cancellations within 24 hours or no-shows convert to an asynchronous lesson for
that week
•Excessive rescheduling may limit future bookings to asynchronous only
Price Changes
We provide at least 14 days’ notice by email. You may cancel before the new price
takes effect. Continued use after the notice period indicates acceptance.
Eligibility
Adults 18+ only. Not available where prohibited by law or to sanctioned countries.
Recording & Publicity
Recording is allowed per platform consent prompts. Students may publish clips for
learning or self-promotion. Do not include private or confidential information.
Acceptable Use & Termination
No harassment, hate speech, threats, doxxing, or illegal content. We may suspend or
terminate service for abuse or fraud. Refunds follow this policy.
Taxes & Invoices
Prices include Japanese consumption tax. Invoices and receipts are emailed after
payment.
•Payments are processed via Stripe. We do not store card details on this site. The
site uses HTTPS.
•Online card payments use 3-D Secure (3DS).
•We operate in alignment with Stripe Japan’s Security Checklist under the
Installment Sales Act and maintain card data non-retention.
Privacy Policy
Controller: English with Erick — yell@eriiick.com
Scope: Personal data collected via the website, booking pages,
email, video platforms, and Stripe
Data Collected: Name, email, booking details, lesson history and
content (if provided), Stripe payment metadata, IP/device data (Google Analytics)
Privacy Lead: Erick Boychuk (contact as above)
Purposes & Legal Bases
•Provide and support lessons — Contract
•Billing and invoicing — Contract / Legal obligation
•Basic analytics — Legitimate interest
•Security and fraud prevention — Legitimate interest / Legal obligation
•Marketing emails (opt-in) — Consent
Processors
Stripe; video platforms (e.g., Zoom); Google Analytics; email/calendar providers
Cross-Border Transfers of Personal Information (APPI)
Countries/Regions
•United States of America
Likely Recipients (examples)
•Stripe, Inc. (payments)
•Google LLC (analytics)
•US-based cloud/ops vendors as needed
Overview of U.S. Privacy System
The U.S. does not have a single comprehensive federal privacy law like Japan’s APPI
or the EU’s GDPR. Protection is provided through FTC consumer-protection
enforcement, state-level data-breach notification laws, and sectoral laws such as
GLBA and HIPAA. Organizations protect personal data through contracts, internal
policies, and technical and organizational measures.
Our Legal Basis & Recipient Safeguards
•Consent-based transfer: By using the site and completing payment, you consent to
the transfers above
•Technical & organizational measures: Encryption in transit and at rest, access
controls, authentication, audit logs, vulnerability management
•Card data: We do not store raw card numbers. Card data is processed in Stripe’s
secure environment
Your Rights & Choices
You may withdraw consent and request access, correction, deletion, or suspension.
Withdrawal may limit service availability.
Breach Notification
If a personal data breach occurs, we will notify the Personal Information Protection
Commission (PPC) and affected users when required.
External Transmission Disclosure (Cookies, etc.)
Purpose
Understand site usage, improve quality, optimize content, and perform aggregate
analytics
Data that may be sent
Cookie/advertising IDs, IP address (which may be truncated), visited URLs/referrers,
device/browser info, event metrics
Recipients
Google LLC (when using Google Analytics)
Opt-out
Disable cookies in your browser or use the Google Analytics Opt-out Add-on:
https://tools.google.com/dlpage/gaoptout
Retention
Kept only as long as necessary for the stated purposes or legal obligations.
Recordings deleted on request unless retention is required.
Security
HTTPS, access controls, audit logging, and Stripe PCI compliance. Multi-factor
authentication and least-privilege access where appropriate.
Your Rights
APPI rights include access, correction, deletion, and suspension. EU residents also
have rights to object, restrict processing, data portability, and to complain to a
supervisory authority.
Policy Updates
Updates are posted here. Material changes will also be notified by email.
Governing Law & Venue
Japanese law governs. Exclusive venue: Yokohama District Court,
Kawasaki Branch.
